Why do change management professionals always seem to recite their resume as often as possible, highlighting their “extensive training development and facilitation” experience? Why is change management even a discipline outside of the training department? The goal of training is change. And why, every time I meet a change management professional, do they seem to know bupkis about training? All they ever want is some expensive face-to-face training that includes high-gloss training materials and posters. And they’re so focused on marketing the training that they often don’t even care about the training itself.
We should stop graduating people from L&D to “change management” and seize the concept of change management within training and focus on actual behavior change through learning solutions. After all, Learning is the silver bullet.